At KOVA, we are committed to creating a welcoming, inclusive and supportive environment for all clients.

We aim to make our studio and services as accessible as possible and encourage open communication so we can support individual needs where reasonably possible.



Our Commitment

KOVA is committed to:

- Treating all clients with respect and inclusivity
- Providing a welcoming environment for people of all fitness levels and abilities
- Making reasonable adjustments where possible to support safe participation
- Encouraging clients to communicate any accessibility requirements or concerns prior to attending class


Studio Access

- We aim to provide clear information regarding studio access, facilities and class suitability.
- Clients requiring additional assistance are encouraged to contact us before their visit so we can best support their experience.


Class Participation

- Reformer Pilates is adaptable for many abilities and fitness levels; however, some exercises may not be suitable for everyone.
- Instructors may offer modifications where appropriate to support safe participation.
- Clients are responsible for informing instructors of any injuries, medical conditions, disabilities or accessibility needs prior to class.


Communication & Support

We are happy to discuss individual requirements before booking wherever possible.
If you require assistance accessing the studio, understanding our booking system or participating in class, please contact us in advance.


Website & Booking Accessibility

We aim to ensure our website and booking platforms are simple and accessible to use.
If you experience difficulties accessing information or booking classes, please contact us and we will do our best to assist.


Ongoing Improvements

KOVA is committed to continually improving accessibility across our studio, services and client experience where reasonably possible.



For any accessibility enquiries or support requests, please contact KOVA directly through our website or social media channels.