At KOVA, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use and store your data when you use our services, website or booking system.



Information We Collect

We may collect the following personal information:

Name
Email address
Phone number
Emergency contact details
Health or medical information relevant to participation in classes
Payment and booking information
Marketing preferences


How We Use Your Information

Your information is used to:

- Manage bookings, memberships and payments
- Contact you regarding classes, bookings or studio updates
- Provide a safe experience during classes
- Improve our services and customer experience
- Send marketing communications where consent has been given


Health Information

Any health or medical information shared with KOVA will only be used to support your safety and wellbeing during classes and will be treated confidentially.


Payment Information

Payments are processed securely through third-party booking and payment providers. KOVA does not store full payment card details.


Sharing Your Information

We do not sell or share your personal information with third parties unless:

- Required for booking or payment processing
- Required by law
- Necessary to protect the rights, safety or property of KOVA or our clients


Marketing Communications

You may opt out of marketing emails or messages at any time by using the unsubscribe link or contacting us directly.


Data Storage & Security

We take reasonable steps to protect your personal data and keep it secure through trusted booking and payment platforms.


Your Rights

You have the right to:

- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Withdraw consent for marketing communications


Cookies & Website Data

Our website or booking system may use cookies or analytics tools to improve user experience and monitor website performance.


Updates to This Policy

KOVA reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website or booking platform.




If you have any questions regarding this Privacy Policy or your personal data, please contact KOVA directly through our website or social media channels.